Buyer perceived service quality in industrial networks
نویسندگان
چکیده
منابع مشابه
Quality of Service in Industrial Applications
This paper presents an analysis of the Quality of Service (QoS) Architectures of the following communication networks: Fieldbuses (IEC 61158, WorldFIP and ControlNet) and Internet. The analysis takes into account, on one hand, the end-user requirements and, on the other hand, the different mechanisms defined by each model to meet and guarantee the end-user requirements. The analysis shows that ...
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ژورنال
عنوان ژورنال: Industrial Marketing Management
سال: 1995
ISSN: 0019-8501
DOI: 10.1016/0019-8501(94)00038-x